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Who We Serve

Cleaning for Commercial Buildings & Facilities Teams

Facilities managers and building operators juggle landlord obligations, tenant expectations, statutory inspections and day-to-day reactive jobs. RexCleaning acts as a contracted cleaning partner for multi-let commercial buildings, single-occupier headquarters and managed estates across Northern Ireland, with specifications written so common parts and tenant demises are unambiguous.

Facilities management

What we discuss with facilities teams

Commercial buildings managed by facilities teams have specific documentation, reporting and access requirements. We align to your FM structure before any work starts.

  • Common parts, communal areas and building services zones
  • Tenant and landlord documentation where required
  • Multi-tenanted building access coordination
  • Named point of contact for your FM team
  • Fully insured
  • COSHH information where required
  • RAMS provided where required
  • AccessNI where relevant
  • Regular quality checks
  • Managed supplies where required

Facilities management

What facilities teams need from a cleaning partner

Cleaning should reduce the cognitive load on your team, not add to it. That means clear scope, predictable visits and documentation that does not require chasing.

Unambiguous scope

Common parts, landlord zones and tenant demises listed separately so everyone knows who does what and when — before the contract starts.

Clear escalation lines

A named supervisor and predictable visit times so facilities managers are not second-guessing coverage or chasing a general inbox when something is missed.

Documentation ready when needed

RAMS provided where required for buildings, landlords or client portfolios. COSHH information available for products used on site.

CAFM and helpdesk alignment

Where you run a formal facilities management system, escalation contacts, defect photos and completion notes can follow your template rather than ours.

Multi-site structure

Grouped contracts across several buildings under one point of contact, so you are not managing separate relationships for every location.

Contractor vetting

RexCleaning is fully insured. AccessNI checks can be arranged where your contractor rules or tenant handbook requires vetting for on-site staff.

What we cover

Areas typically included in scope

The task list is agreed with you before work starts. Common parts and tenant demises are scoped separately.

Common parts and shared areas

Entrance lobbies, lifts, stairwells, corridors and shared reception zones maintained to a consistent standard across all tenants.

Shared washroom facilities

Landlord-managed or common-area washrooms, including accessible facilities, serviced to agreed frequencies.

Individual tenant demises

Office floors and suites within each tenant's lease boundary, scoped separately and aligned to each occupier's hours.

External and threshold areas

Entrance matting, lobby glass, bin stores and any threshold areas that affect first impressions of the building.

Plant room surrounds and back-of-house

Secondary circulation, plant room surrounds and utility areas that form part of the landlord's obligations.

Managed estates and dispersed sites

Satellite buildings across Northern Ireland where centralised management needs consistent delivery from a single cleaning partner.

How we build the cleaning scope

Every contract starts with a structured site survey. We do not produce a written scope without walking the building with you.

  1. 01

    Walkthrough

    We visit the premises to map landlord zones, tenant demises and shared areas, and confirm which parts fall within each cleaning scope.

  2. 02

    Scope mapping

    Each area is listed with tasks, frequencies and access or security notes — common parts separate from tenant floors.

  3. 03

    Written programme

    A written task list is produced for each zone so nothing is assumed or left to informal custom when staff change.

  4. 04

    Agreed in writing

    Scope, schedule, KPIs and documentation requirements confirmed before work starts. Review cadence agreed with your team.

  5. 05

    Ongoing reporting

    Regular quality checks and a named supervisor contact so facilities teams spend less time chasing and more time on other priorities.

Why structured scope matters for managed buildings

Multi-let buildings carry a particular risk: when scope is vague, every missed task becomes a dispute about which party's contractor was responsible. We write specifications that separate landlord obligations from tenant demises clearly, so your caretaking team, tenants and our supervisors all work from the same document.

For larger organisations or dispersed managed estates, we can structure contracts per building or as a grouped service with a single point of contact. That helps facilities leads who split their week across several sites and need one relationship rather than several separate conversations. RAMS, COSHH information and insurance certificates are handled up front for your records.

What facilities managers tell us matters most

  • Written scope so common parts and tenant floors are never ambiguous
  • A named supervisor, not a general helpdesk contact
  • Predictable visit times that fit building access and security rules
  • RAMS and COSHH documentation ready when landlords or insurers ask
  • Multi-site structure so one conversation covers all your buildings
  • Scope reviewed promptly when tenants change or footfall shifts

Discuss your building or managed estate

Request a walkthrough and we will survey the premises, map each area and provide a structured written proposal.

Request a Walkthrough